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100 Towncenter Blvd, Suite 300, Tuscaloosa, AL 35406 | P 205-710-3838 F 205-710-3839


About Us

Our Staff

Lead Provider

Holly Freeman, CRNP

Holly Freeman, MSN, RN, FNP-BC is a nationally certified Registered Nurse Practitioner with a specialty in Family Practice. She completed her Bachelor’s and Masters of Science degrees from the University of Alabama. She then earned her Post-Masters of Nursing Science, Family Nurse Practitioner, from The University of Tennessee, Memphis. Mrs. Freeman has practiced nursing since 1987 and is a former adjunct Faculty member of The University of Alabama’s Capstone College of Nursing 2002-2004. Since 2004, her Nurse Practitioner experience includes the Emergency Department and Internal Medicine. She is a member of the American Nurses Association and American Academy of Nurse Practitioner’s. She holds two national board certifications, one with American Nurses Credentialing Center and the National Alliance of Wound Care and Ostomy. Holly has been a resident of Tuscaloosa since 1975. She is has been happily married for 28 years and has 2 children. She enjoys spending time with her family, cooking, fishing and being outdoors.

Collaborating Physician

Steven Coppock, MD

Dr. Steven Coppock is from Baton Rouge where he met his wife, Mary.  He worked as a medic and later a registered nurse before completing his undergraduate degree at Southeastern Louisiana University in Hammond, Louisiana.  Following Medical School graduation, Dr. Coppock pursued his postgraduate specialty training in Family Medicine at The University of Alabama Family Medicine Residency in Tuscaloosa.  He is a member of the American Academy of Family Practice and is Board Certified in Family Medicine by the American Board of Family Medicine. Dr. Coppock has worked at DCH Regional Medical Center in the Emergency Department as a physician for the past nine years and in the primary care setting since 2016.  He currently serves as the Medical Director for Livingston Fire and Rescue, Carroll Creek Volunteer Fire Department and previously for North Flight in Tuscaloosa. Dr. Coppock and his wife have two sons, Garrison and Zane, and a daughter, Emerson, who keep them very busy with sports, dance and a variety of community activities. Steven enjoys old cars, riding his motorcycle, boating on Lake Tuscaloosa, working in his yard and fishing during his spare time.

Covering Physician

John Dustin Sheppard, MD, FACEP

Dr. Sheppard was born in Mobile, AL and spent most of his childhood in Carrollton, AL about 40 miles from Tuscaloosa.  He attended Samford University for 3 years and was accepted to the University of Alabama School of Medicine (UASOM). He spent his senior year of college here attending the University of Alabama. After medical school he completed a Categorical Internal Medicine Internship at Baptist Health Systems in Birmingham, AL. He then completed a residency in Emergency Medicine at LSU in Baton Rouge, LA. He returned to Tuscaloosa in 2007 and has been practicing locally providing care in the emergency department and urgent care setting. Over his time here he has been actively involved in medical education serving as the Chief Medical Officer for the Alabama Fire College overseeing the Paramedic and EMT training programs and in various roles with the University of Alabama College of Community Health Sciences, UAB, Samford, and University of South Alabama with involvement in training fellows, residents, medical students, and nurse practitioner students.

He lives locally with his wife Erin and their sons Hunter and Jake. He is an active member of Riverwood Presbyterian Church serving as a Deacon since 2014. Hobbies include fishing, hunting, reading, and whatever his sons find entertaining at the moment.

Clinic Manager

Melanie Tyler

Melanie was born and raised in Tuscaloosa. She has been married to her husband, Jon, for 5 years and they have three pets Major, Mack, and Moses. She enjoys spending time with her family and friends, and reading.

She graduated from the University of Alabama in 2010 with a degree in Elementary Education and taught first grade for one year. She decided to change her career path and pursue a degree in the medical field. She attended DCH Regional Medical Center's School of Radiologic Technology and graduated in 2015 with an Associates degree. After graduating, she began working at a local urgent care as a xray tech, medical assistant, and clinical manager.

Melanie says she “is excited to see what God has in store for her at Tuscaloosa Primary Care.”

Office Staff

Chelsey Walters

Chelsey was born and raised in Pickens County, Alabama. She has received 2 Associate in Applied Science degrees- Office Administration in 2006 and Paralegal Studies in 2009. After working in the legal field for 10 years she was led in a different direction and discovered a love of healthcare.

She has worked in a local urgent care clinic since March of 2017 as a receptionist, medical assistant and occupational health assistant.

She enjoys spending time with family and friends and her very sweet cat named Honey. Her hobbies are listening to country music, watching TV sitcoms, and reading. She is a member of First Free Will Baptist Church in Reform, Alabama.

Chelsey is “looking forward to the privilege of meeting and providing friendly, compassionate, care the patients of Tuscaloosa Primary Care.”

Office Staff

Holly Burroughs

Holly grew up and has lived the majority of her life in Tuscaloosa and Northport. She is the proud mom of 2 children, Emily and Isaac. Piano is one of her many hobbies. She started playing the piano when she was 4 and took lessons up until she started studying music at Pensacola Christian College. Occasionally, she plays for weddings and special events. 

Holly has worked in the medical field for approximately 15 years. Most of her experience has been as a receptionist but also has worked many other jobs within a Physicians office including: medical records, insurance billing and coding, office manager, and collections. She has experience working in Internal Medicine, Chiropractic, Pediatric, Primary Care and Urgent Care settings. She was absolutely thrilled to join Tuscaloosa Primary Care in September 2018.

Holly is excited about meeting you and seeing the growth at Tuscaloosa Primary Care.

Office Staff

Cara Floyd, LPN

Ms. Floyd is a graduate of Shelton State Community College in Tuscaloosa, AL in General Business Education and Practical Nursing. She has been employed as a Licensed Practical Nurse in the Tuscaloosa area for over 34 years. She has extensive experience in nursing, including OB-GYN, Internal Medicine, Surgery, Urgent Care and Oncology/Hematology. Ms. Floyd is an active member of the Licensed Practical Nurses Association of Alabama (LPNAA) Chapter 6 and serves as LPNAA’s State Treasurer since elected 7/15/2017. She also is a member of NSO – Nurses Service Organization. Ms. Floyd was appointed by Governor Kay Ivey to serve a four year term on the Alabama Board of Nursing starting in January of 2018. She joined the Tuscaloosa Primary Care team in May of 2019. She still lives in and loves her small hometown of Gordo, Alabama. She has two daughters, Courtney and Hannah. She is a “MiMi” to two grandchildren, Brady and Dailey.